Primary Jane Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may visit our site anonymously if you choose.  

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:
  • To make your experience more personal (your information helps us to better respond to your individual needs)
  • To improve PrimaryJane.com (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve our customer relations (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions
  Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If you would like to unsubscribe from receiving email updates and promotions, we include detailed unsubscribe instructions at the bottom of each email.  

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. Our website incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”) and PCI DSS security by Trustwave for all financial transactions through the Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We have choosen them specifically because we believe that their security procedures are more than adequate. Please view our Security Policy for more information on our PCI compliance. While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.  

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computer hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.  

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.  

NH Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with New Hampshire Online Privacy Protection. We therefore will not distribute your personal information to outside parties without your consent.  

Children Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 18 years of age. Our website, products and services are all directed to people who are at least 18 years old or older.  

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.  
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at  
Your Consent
By using our site, you consent to our privacy policy.  
Changes to our Privacy Policy
If we decide to change our privacy policy, we will update the Privacy Policy modification date below. This policy was last modified on November 20, 2017